If you own a website, or are looking to have a website design agency build one for you, the website hosting and support is the second most important aspect for any website’s ongoing performance. Our client’s love us because we’re always available, ready to make changes and fixes wherever possible.
All of our websites we host and support come with a range of free tasks, so you don’t get charged for the small things.
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Our website hosting and care plans are market leading, we provide a vast range of services to ensure your companies website is looked after at all times.
Your business is our business, we ensure every client is receiving the highest level website hosting, care and support that we would expect to be given to ourselves. By partnering with us, you’ll come to expect quick turn-around times for all of your website support, along with additional services to ensure your website is receiving the best care.
We’ll migrate your website from your existing host totally for free.
Request tasks every month for our team to action, covered within your hosting package. *
Every day we’ll backup your website and store for up to 30 days.
We utilise the Google Cloud, hosted in Australia to provide a fast and secure website hosting environment.
Enjoy rapid web hosting with enterprise-level website security.
Each WordPress website we design gets integrated with industry-leading WordPress security services.
Every night our software checks for updates and automatically applies any. If a visual abnormality is detected, your website will rollback automatically.
Business owners enjoy our support because we’re local, we care and you’re talking to web developers that care about your business.
In the very rare case your website is compromised, we will remove any malware free of charge.
Google just loves fast websites, and we love nothing more than Google loving us! This is why all of our WordPress hosting and support packages are fine-tuned with industry-standard best practices to ensure that your website is built with strong foundations for marketing success.
As a WordPress website design agency with decades of experience in website hosting and supporting local businesses, we guarantee to you that there is no question that we have not been asked before. Take a look at some of the most commonly asked questions we receive about website hosting and support.
Small tasks are generally tasks that take 15 minutes or less for one of our team to take care of. Generally this covers things like updating website content, installing and configuring plugins, minor style tweaks, fixing typos and text corrections, fixing broken pages – and the list goes on!
A small task doesn’t include development time, this is a seperate item and included in some of our plans.
The bigger the website, the more space your website takes up and greater resources are consumed.
To ensure we can support your website and keep it running fast, depending on the size of your website will determine your hosting package.
We do not provide out-of-hours support unless there is an emergency. If this is the case, there will be an emergency fee to cover our time working after-hours.
All our WordPress website maintenance plans are completed on direct debit. This occurs on the 1st day of the month.
When signed up, we will provide you with a support email to contact our support team. Text messages and emails to other emails that are support task-related can be missed, so we ask you to please respect our policy and email our support team to get the quickest turn-around.